Terms of Use

1. Introduction & Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of Skoolly ("the Platform", "we", "our", or "us"), a comprehensive School Management System software-as-a-service (SaaS) solution. These Terms constitute a legally binding agreement between you (whether as a school owner, administrator, teacher, parent, or student) and Skoolly.

By registering for, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.

2. Regulatory Compliance

The Platform is designed to operate in compliance with the Nigeria Data Protection Act (NDPA) 2023, the Nigeria Data Protection Regulation (NDPR), and other relevant African data protection frameworks. Schools utilizing the Platform act as "Data Controllers," while Skoolly acts as the "Data Administrator/Processor."

You agree to use the Platform in strict accordance with the laws of the Federal Republic of Nigeria and the jurisdiction in which your school operates, particularly concerning the collection and processing of minors' personal data.

3. Account Registration & Security

• Accuracy of Information: You must provide accurate, current, and complete information during the registration process and keep your account information updated.
• Account Security: You are strictly responsible for safeguarding your password and account credentials. Skoolly will not be liable for any loss or damage arising from your failure to protect your login information.
• Unauthorized Access: You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Billing, Subscriptions, & Fair Use

Our pricing model is transparent and explicitly based on the capacity utilized:

• Capacity Bands: All subscription tiers include complete access to all Platform features. Your tier is strictly determined by the maximum number of active student profiles.
• Peak Tracking Billing: We bill based on the highest number of active students ("peak count") recorded at any time during an academic term.
• Rollover Credits: If your peak student count does not reach the maximum capacity of your paid band, the value of the unused slots is automatically credited toward your next term's invoice.
• Upgrades: Mid-term upgrades to a higher capacity band require payment of the full term fee for the new band. Unused value from the previous band will carry forward as credit to the subsequent term.
• Payment Obligations: Failure to pay subscription fees within the specified grace period will result in suspension of Platform access. Suspended accounts retain their data but lose the ability to add, modify, or interact with records until payment is resolved.

5. Data Ownership & Intellectual Property

• School Data: You retain complete ownership of all data, text, images, and content you input into the Platform ("User Content"). You grant Skoolly a limited, non-exclusive license to process and display this data solely for the purpose of operating the Platform.
• Platform IP: Skoolly retains all intellectual property rights, titles, and interests in the Platform, including its underlying code, algorithms, UI/UX designs, trademarks, and logos. You may not copy, modify, distribute, sell, or lease any part of our Platform.

6. Acceptable Use Policy

You agree unequivocally NOT to use the Platform to:

• Upload or transmit any data that violates local, national, or international law, particularly regarding child exploitation or privacy.
• Interfere with or disrupt the integrity or performance of the Platform (e.g., through DDoS attacks, scraping, or deploying malware).
• Attempt to gain unauthorized access to the Platform, other users' accounts, or related systems and networks.
• Process sensitive health or financial data of students without acquiring the explicit, documented consent required by NDPA/NDPR.

7. Limitation of Liability & Disclaimers

"AS IS" Basis: To the maximum extent permitted by applicable law, the Platform is provided on an "as is" and "as available" basis without any warranties of any kind, explicit or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or completely secure.

Liability Limitation: Under no circumstances shall Skoolly, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your access to or inability to access the Platform. Our total aggregate liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

8. Account Termination & Data Retention

You may terminate your school's account at any time by contacting support. Upon termination, we will retain your data for a grace period of 60 days to allow for data export. Following this period, all User Content associated with your account will be permanently and securely deleted from our active servers, in compliance with data minimization principles.

9. Amendments to Terms

We reserve the right to modify these Terms at our sole discretion. We will provide formal notice of material changes via the Platform or via email at least 30 days before such changes take effect. Your continued use of the Platform after the effective date constitutes your unambiguous acceptance of the updated Terms.

10. Force Majeure

Skoolly shall not be held liable for any delay or failure to perform its obligations under these Terms caused by events beyond its reasonable control, including but not limited to internet outages, telecommunication failures, government actions, natural disasters, or acts of God.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through amicable negotiation. If negotiation fails, the dispute shall be subject to the exclusive jurisdiction of the courts located in Lagos, Nigeria.

12. Contact Information

For any legal inquiries, questions regarding these terms, or to report a violation, please contact our legal department at:[EMAIL_ADDRESS].